COVID-19 latest updates

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    Frequently asked questions

    • Are on-time delivery guarantees still suspended?
       
    • What is happening with "signature" items that normally require the recipient to sign for them, confirming receipt?
       
    • Is it safe to handle mail and parcels?
       
    • Are post offices still open?
       
    • What are you doing to keep people safe? Do I have to wear a mask to enter a post office?
       
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    Latest updates

    Posted in: COVID-19 public updates

    Canada Post and Canadian Union of Postal Workers renew existing collective agreements for a two-year period

    Posted in: COVID-19 public updates

    OTTAWA – Members of the Canadian Union of Postal Workers (CUPW) have voted to ratify tentative two-year renewal agreements for both urban plant and delivery employees (CUPW-Urban) and Rural and Suburban Mail Carriers (CUPW-RSMC).

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    Posted in: COVID-19 public updates

    Canada Post resumes some pre-COVID-19 delivery practices

    Posted in: COVID-19 public updates

    OTTAWA – With COVID-19 restrictions easing across the country, Canada Post is safely resuming delivery practices for Proof of Age (POA), Signature items and Customs owing items.

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    Posted in: COVID-19 public updates

    Processing at Gateway facility in Mississauga returns to normal

    Posted in: COVID-19 public updates

    Processing has now returned to normal at our Gateway facility in Mississauga, Ont. We have been operating our full schedule since Sunday, February 7, when shift 3 employees at Gateway East safely returned to work.

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