Price and service changes

View updates to our direct marketing, commercial mail, and parcel services.

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Smartmail Marketing updatesCommercial mail updatesParcel services updates
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    Smartmail Marketing™ updates

    Description
    Effective date
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    Smartmail Marketing

    New requirement for Neighbourhood Mail items weighing more than 50 g

    Effective date

    May 1, 2023

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    Smartmail Marketing

    Service changes and recent service enhancements

    Effective date

    January 9, 2023 and Recent

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    Personalized Mail™

    Price sheet

    Effective date

    January 9, 2023

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    Postal Code Targeting

    Price sheet

    Effective date

    January 9, 2023

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    Neighbourhood Mail™

    Price sheet

    Effective date

    January 9, 2023

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    Smartmail Marketing customer guide

    A new approach for direct mail to amplify the impact of marketing when using Personalized Mail, Postal Code Targeting, or Neighbourhood Mail

    Effective date

    July 14, 2023

    May 1, 2023

    January 9, 2023

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    View customer guide

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    Commercial mail updates

    Description
    Effective date
    More Information

    Commercial Mail

    Service changes and recent service enhancements

    Effective date

    January 9, 2023 and Recent

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    International Incentive Letter-post

    Service changes

    Effective date

    September 25, 2023

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    Lettermail™ / Incentive Lettermail™

    Price sheet

    Effective date

    January 9, 2023

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    USA and International Letter-post

    Price sheet

    Effective date

    January 10, 2022

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    Publications Mail™

    Price sheet

    Effective date

     

    January 9, 2023

     

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    Business Reply Mail™

    Price sheet

    Effective date

    January 9, 2023

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    Commercial mail customer guide

    Updates for all other mail solutions - Incentive Lettermail, Publications Mail, Business Reply Mail, and International Incentive Letter-post™

    Effective date

    September 25, 2023

    July 14, 2023

    January 9, 2023

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    View customer guide

    View customer guide

    Parcel services updates

    Description
    Effective date
    More Information

    Parcel services

    Changes to EU customs form declaration requirements

    Effective date

    October 1, 2023

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    Parcel services

    Notice – Decommissioning PriorityTM Worldwide

    Effective date

    June 30, 2023

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    Parcel services

    Modifications to delivery guarantees and surcharges during peak season

    Effective date

    October 30, 2023

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    Parcel services

    Price changes

    Effective date

    September 11, 2023

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    Parcel services

    Reinstating physical signatures on all Signature items, Proof of Age, Customs owing items, Registered mail, and Xpresspost Certified items

    Effective date

    July 4, 2022

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    Parcel services

    Customer Guide and amendments

    Effective date

    June 30, 2023

    View customer guide and amendments