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Economical, reliable ground shipping in Canada

Regular Parcel™ is our economical ground delivery service for items shipped in Canada and is ideal for large-volume shipping. Tracking is available and delivery status can be checked onlineFootnote 1.

Delivery standards are for items sent between most major urban centres and are estimates only.

Actual delivery times depend on origin, destination, weather conditions and other factors. Find the specific delivery standard from your postal code to a Canadian destination at canadapost.ca/deliverytool.

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Shipping speed

Shipping speed
Expected delivery by distance Shipping distance Projected arrival date (business days)
Local 1 - 3 days
Regional 3 - 6 days
National 4 - 10 days

How much does Regular Parcel cost?

We’ll give you an estimate based on your parcel size, weight, and where it’s going. Value-added features are included at no extra cost while options have additional fees.

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Included features and additional options

Tracking

Track
You and your customers can track parcels using the unique tracking number. Get email notifications or use our mobile app.

Reference number tracking
Use your own internal reference number or reference name when you create a shipping label.

Environmental responsibility

Carbon-neutral shipping
Shipping on all regular and expedited parcel delivery services is now carbon-neutral. For more information on carbon-neutral shipping, visit our Sustainable delivery page.

Delivery

Leave at door (Do not card)
If no one is home to receive the parcel, we’ll look for a safe location to leave it (with a safe drop card telling you the location of the item). If a safe location is not possible, we’ll leave you a delivery notice card telling you where to pickup the item at a designated post office.

Card (hold) for pickup
A delivery notice card lets your customer know they can pick up their parcel at the nearest post office. Ideal for temperature-sensitive items. Government-issued photo ID is required to pick up parcels. Customers must sign up for this option.

Do not safe drop
The parcel will be left in the mailbox when delivery is made to the door. If the parcel doesn't fit and there's no one home, we'll leave a delivery notice card for pickup at the nearest post office.

Signature and identity

Signature
Get a signature when the item is delivered.

Proof of age
We’ll request valid photo ID for customers under 30 years of age.

Hard copy signature
Get a free online name and signature or have a hard copy sent to you for a fee.

Returns

Parcel return labels
Offer your customers convenient options for returned merchandise or returned products for repairs and refills. Include a return label when you ship. You pay only if your return label is used.

Return to sender
Parcels are returned to you if the customer has moved or the address is incomplete or doesn’t exist.

Pickup services

On-demand pickup
Arrange a one-time pickup convenient for your business.

Third-party on-demand pickup
Authorize a Canada Post pickup at a third-party location or alternate address. Available to commercial customers with a signed parcel agreement.

Scheduled pickup
For frequent shippers who require pickup service on 3 or more days per week per location.

Third-party scheduled pickup
Extend your scheduled pickup service to additional addresses. Available to commercial customers with a signed parcel agreement.

See if parcel pickup is available in your neighbourhood

Additional options

Liability coverage up to $100
Purchase $100 coverage or purchase additional liability for valuable parcels. Terms and conditions apply.

Additional liability coverage
Up to $5,000. Terms and conditions apply.

Collect on delivery (COD)
Canada Post will collect up to $5,000 by credit card or up to $1,000 cash before the shipment is handed over for delivery. Service available in Canada only.

Need shipping supplies?

Shop for shipping supplies, postage, prepaid envelopes and more. Free shipping on all orders over $25. Terms and conditions apply.

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Need more information?

Read our guide for details on all features, options and terms and conditions.

Read the full guide