Smartmail Marketing customer guide
Personalized Mail, Postal Code Targeting, or Neighbourhood Mail
Effective date
March 23, 2026
View updates to our direct marketing, commercial mail, and parcel services.
Smartmail Marketing customer guide
Personalized Mail, Postal Code Targeting, or Neighbourhood Mail
Effective date
March 23, 2026
Commercial mail customer guide
Updates for all other mail solutions - Incentive Lettermail, Publications Mail, Business Reply Mail, and International Incentive Letter-post™
Effective date
March 23, 2026
Parcel services
Goods valued at US$800 or less entering the U.S. must have duties assessed and prepaid before crossing the border
Effective date
August 29, 2025
Parcel services
European Union (EU) Transportation and Customs authorities to ramp up enforcement
Effective date
September 9, 2024
Parcel services
Modifications to delivery guarantees and surcharges during peak season
Effective date
November 3, 2025
Parcel services
Customer Guide and amendments
Effective date
December 5th, 2025