We’re making a difference
Canada Post is committed to identifying, removing and preventing barriers.
Learn about the four key ways we plan to strengthen accessibility within Canada Post and beyond.
We’re ensuring that accessibility and inclusion is top of mind when it comes to our workforce culture, our customer spaces, our products and services and the partners we do business with. Our goal is to be recognized as a leader in accessibility and inclusion in Canada.
Canada Post is committed to identifying, removing and preventing barriers.
Learn about the four key ways we plan to strengthen accessibility within Canada Post and beyond.
Canada Post is committed to identifying, removing and preventing barriers.
Learn about the four key ways we plan to strengthen accessibility within Canada Post and beyond.
We have several initiatives in place to improve accessibility for our customers and employees, including the establishment of our accessibility advisory panel, the delivery accommodation program, and the redesign of our online services.
We are also partnering with local, national, and global organizations to learn from and recognize those who are leading by example in advocating for accessibility and removing barriers.
Canada Post is a member of The Valuable 500, a global movement that unites 500 of the most influential business leaders and their brands. Together we’re facilitating systemic change by acknowledging the social and economic value of people living with disabilities.
In partnership with the National Educational Association of Disabled Students (NEADS), the Canada Post Award was established to support outstanding scholarship in higher education for students with disabilities.
Follow these resources to find out about the standards that guide our accessible practices.
We welcome feedback on the accessibility of our products and services. There are a few different ways to get in touch with our support team.
Our customer service representatives are available to provide support 7 days a week.
We provide customer support over the phone in both English and French. We also offer a TTY phone number
for use by customers with compatible devices.