Security Screening Guide & Instructions for Canada Post contractors only.
How to tell a real Canada Post Money Order from a fake
Find out what features you need to check to help you spot a counterfeit Canada Post Money Order.
Received Return to Sender mail that you didn’t send
Someone may have used your address to label a fraudulent mailing with a legitimate return address. There is an ongoing investigation into this matter.
What to do if you get a suspicious letter or parcel
How to know if a package or letter is suspicious and what to do if you receive one.
How to prevent mail and identity theft
Follow these tips to prevent mail theft and protect yourself against identity fraud. Keep the mail you receive and the mail you send safe.
How to report a damaged mailbox
If you see a damaged or vandalized mailbox, report it to Canada Post postal security.
Report open community mailbox
If you find the main door on a community mailbox is open, here’s how to report it to Canada Post.
What do to if you get suspicious email
Find out what to do if you receive an email from Canada Post that seems suspicious.