Support

If you can’t retrieve your mail from the mailbox due to snow buildup, you can request snow clearance through a variety of contact options.

Service animals are welcome in all post office locations, including postal outlets located within another retailer. Supporting documentation is not required.

If you’re having difficulty with a document or an online form, let us know and we’ll try to provide an alternative.

Canada Post welcomes feedback about accessibility. Learn about the variety of accessible feedback contact options.

Learn how to request delivery accommodation if you are unable to access your mailbox due to a health issue or limitation.

We are working to make sure the Canada Post mobile app is accessible to all customers. Learn about the variety of accessible feedback contact options.