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Delivery standards by service - Direct Marketing and Transaction Mail

Use the corresponding table to the service you’re using to calculate the delivery standard based on the applicable processing facilities you found on the Processing facilities for Direct Marketing and Transaction Mail page.

Delivery standards for Personalized Mail and Postal Code Targeting (Machineable Standard)

Click on the location (city) of the facility where you'll be depositing your mailing.

Please note

Exceptions:

  • If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a Non-Major Urban Centre, add 1 day.
  • If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a remote area, add up to 9 days. See our Postal codes of remote areas table to determine if your FSA is in a remote area.

Delivery standards for Personalized Mail (Special Handling and Machineable Oversize) and Publications Mail

Click on the location (city) of the facility where you'll be depositing your mailing.

Exceptions:

  • If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a Non-Major Urban Centre, add 1 day.
  • Add 1 day for Dimensional Personalized Mail.
  • Subtract 1 day for Time-committed Publications Mail.
  • If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a remote area, add up to 9 days. See our Postal codes of remote areas table to determine if your FSA is in a remote area.

Delivery standards for Lettermail (Incentive Lettermail and Registered Mail) and Business Reply Mail

Click on the location (city) of the facility where you'll be depositing your mailing.

Exception:

If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a remote area, add up to 9 days. See our Postal codes of remote areas table to determine if your FSA is in a remote area.

Delivery standards for Neighbourhood Mail

Click on the location (city) of the facility where you'll be depositing your mailing.

Exceptions:

  • If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a Non-Major Urban Centre, add 1 day.
  • If the Forward Sortation Area (FSA) where your mailing will be deposited or delivered is in a remote area, add up to 9 days. See our Postal codes of remote areas table to determine if your FSA is in a remote area.