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Required customs documentation

All services  

Online transactions

You can produce labels using Electronic Shipping Tools (EST) or a customer-developed or third-party shipping system. You must also complete a Customs Declaration CN22 or CN23, depending on the value of the item. 

At the post office (automated only)

The post offices RPS system prints an indicia and a barcoded label, which we use in combination with a 43-074-253 CN22 Customs Declaration for items with a declared value of less than CAN$500. For items with a declared value of over CAN$500, you must complete and affix Customs Declaration 43-074-172. 

Xpresspost™ – USA

  • Xpresspost - USA Shipping Label 43-074-281 
  • Xpresspost - USA shipping label 43-074-236 (includes the Customs Declaration) 

Xpresspost™ – International

  • Xpresspost - International shipping label 43-074-244 (includes the Customs Declaration) 

Tracked Packet™ – USA, Tracked Packet™ – International, and Small Packet™

  • 43-074-253 (includes the Customs Declaration - CN22). For items with a declared value of over CAN$500, you must also complete and affix a Customs Declaration - 43-074-172. 

Expedited Parcel™ – USA

  • Expedited Parcel-USA shipping label – 43-074-243 (includes the Customs Declaration)

International Parcel (Air or Surface)

  • International Parcel shipping label – 43-074-172 (includes the Customs Declaration)

Letter-post (includes letters, postcards, and Literature for the Blind)

  • Documents of no monetary value 
    • No customs documentation required

We’re providing this information as a convenience only. All of this information is subject to change without notice, and we don't guarantee its accuracy or completeness. It's your responsibility to make sure that you are complying with all applicable requirements when you send or receive international mail items.