Shipping from
Canada
Shipping to
Croatia
- Country code: HR
- Customs declaration language: English, French, German, Croat
Parcels
| Detail | Xpresspost™ - International | International Parcel™ (Surface) | Tracked Packet - International | Small Packet™ (Air) | Small Packet™ (Surface) |
|---|---|---|---|---|---|
| Rate code |
Xpresspost™ - International 103 |
International Parcel™ (Surface) 403 |
03
|
Small Packet™ (Air) 03 |
Small Packet™ (Surface) 03 |
| Maximum weight |
Xpresspost™ - International 30 kg |
International Parcel™ (Surface) 30 kg |
2 kg
|
Small Packet™ (Air) 2 kg |
Small Packet™ (Surface) 2 kg |
| Oversized availability |
Xpresspost™ - International No |
International Parcel™ (Surface) No |
No
|
Small Packet™ (Air) No |
Small Packet™ (Surface) No |
| Maximum coverage |
Xpresspost™ - International $1,000 |
International Parcel™ (Surface) $1,000 |
$100
|
Small Packet™ (Air) Not applicable |
Small Packet™ (Surface) Not applicable |
Letter-post
| Detail | Description |
|---|---|
| Availability | Yes |
| Registered Mail | Yes |
| Valuables accepted | No |
Money orders
| Detail | Description |
|---|---|
| Availability | No |
| Fee code | Not applicable |
| Currency | Not applicable |
Import restrictions
Senders should determine import restrictions from the country's authorities before posting:
- alcoholic fluids
- beverages
- books, brochures, newspapers, printed matter
- cereals and milling industry products
- cosmetic and toilet products
- coffee, tea, cocoa and spices
- dairy products
- game machines
- inflammable substances
- fertilizers
- measuring instruments
- metals
- mouth organs and wide instruments
- nuclear materials and equipment
- pharmaceutical products
- psychotropic substances
- plants and plant products
- precious metals and articles made of
- products of animal origin
- rubber articles
- tobacco and manufactured tobacco substitutes
- toys.
- toothbrushes, brushes for make-up and for personal toilet
- vinegar
- sugar and sugar confectionary.
Personal use items
Duty-free articles are admitted for the personal use of the addressee to the value of $100US.
Prohibited items
In addition to items considered non-mailable matter, the following are prohibited:
- ammunition
- bees, leaches and silk worms
- Croatian currency
- fresh meat of any kind
- fresh perishable vegetables and fruits
- graphite products
- live animals, fish, crustaceans (animals with a hard outer shell) and other aquatic invertebrates
- live trees and plants
- medicine with an expired use-by date
- perfume
- vegetables.
Documentation required
Information regarding Customs can be found in "Customs Requirements" of the Canada Postal Guide.
In addition, customs declarations must contain all information needed to assess duties, taxes and controls. All commercial goods must include an invoice attached to the customs declaration.
Croatia requires a Certificate of Origin for some goods.
All importations of products of animal origin are admitted conditionally and must be accompanied by a veterinary health certificate issued by the appropriate authority of the country of origin.
All importations of plants and plant products are admitted conditionally and must be accompanied by an original phytosanitary certificate issued by the appropriate authority of the country of origin.
The following documents may be required:
- Pro-forma Invoice
- Gratis Invoice
- Commercial Invoice (in all cases for B2B and B2C)
- Phyto-Certificate (plants or seeds)
- Veterinary of Sanitary Certificate (meat or meat products)
- Certificate of Origin of Goods (EUR 1)
Customs Procedure:
Upon arrival at the Customs House in the Republic of Croatia postal items are separated into two categories; dutiable and non-dutiable. Non-dutiable items are sent out into circulation, free of charges for delivery. Dutiable items are opened and inspected by postal employees in the presence of Custom Officers, who establishes the calculation of duties and fees according to the attached invoices or customs valuation.
If the postal shipment is received by a person and the goods are not submitted to the customs house, one of the following documents are required:
- Postal Customs Declaration
- Simplified Administrative Document
Value Added Tax (VAT)
On July 1, 2021, the European Union (EU) made changes to their Value Added Tax (VAT) rules. The EU removed the VAT exemption of €22, and VAT is now required for all commercial items imported into the EU, with the exclusion of gifts and goods subject to excise duties.
The EU customs authorities have created a portal called the Import One-Stop-Shop (IOSS) to manage the payment of VAT. For shipments under €150 in value, commercial customers can charge the VAT at the time of purchase (rather than collecting at the door) and use the IOSS portal to remit VAT payments monthly, directly to the EU. The IOSS is not allowed for gifts or for goods subject to excise duties (such as tobacco or alcohol). If using the IOSS scheme, the IOSS number and the 6-digit HS code are mandatory.
Prepaying the VAT is not required and if the IOSS number is not provided, VAT, Duties and any additional fees will be collected from the recipient prior to delivery.
For more information on the EU VAT changes, see our EU VAT FAQ.