Summary of price and service changes for Direct Marketing and Transaction Mail services and Parcels products
This page provides a central location for information about changes to Canada Post prices and services. Select a link below to get details about the changes.
Smartmail Marketing and Commercial Mail services (formerly Direct Marketing and Transaction Mail services)
Information pertaining to price and services changes for the following services will be posted here by October 28, 2020.
- Smartmail Marketing
- Personalized Mail
- Neighbourhood Mail
- Postal Code Targeting
- Commercial Mail
- Incentive Lettermail
- Publications Mail
- Business Reply Mail
- International Incentive Letter-post
Direct Marketing and Transaction Mail services
- Effective January 1, 2020, Canada Post is introducing new flat rate pricing for Smartmail Marketing audience lists
- Direct Marketing and Transaction Mail price and service changes effective January 13, 2020 and recent service enhancements
Price Sheets effective January 13, 2020
- Lettermail ™ / Incentive Lettermail
USA and International Letter-post
Postal Code Targeting
Business Reply Mail ™
Publications Mail ™
Customer Guides effective January 13, 2020
On January 13, 2020 two newly designed customer guides will be in effect:
- Smartmail Marketing Customer Guide highlights a new approach to direct mail that uses its most powerful attributes to amplify the impact of marketing when using Personalized Mail, Postal Code Targeting or Neighbourhood Mail.
- Commercial Mail Customer Guide for all other mailing solutions - Incentive Lettermail, Publications Mail, Business Reply Mail and International Incentive Letter-post.
- Prepaid Envelope Size Name Change effective September 19, 2020
- Xpresspost™ – USA and Xpresspost™ – International prepaid envelopes discontinued effective July 12, 2020
- Modifications to service guarantee effective March 18, 2020
- Improvements to Parcel Pickup Service effective February 10, 2020
- Parcel Services Price and Service Changes effective January 13, 2020