Summary of price and service changes for Direct Marketing and Transaction Mail services and Parcels products

    This page provides a central location for information about changes to Canada Post prices and services. Select a link below to get details about the changes.


    Smartmail Marketing and Commercial Mail services (formerly Direct Marketing and Transaction Mail services)

    Information pertaining to price and services changes for the following services will be posted here by October 28, 2020.

    • Smartmail Marketing
      • Personalized Mail
      • Neighbourhood Mail
      • Postal Code Targeting
    • Commercial Mail
      • Incentive Lettermail
      • Publications Mail
      • Business Reply Mail
      • International Incentive Letter-post


    Direct Marketing and Transaction Mail services

    Price Sheets effective January 13, 2020

    Customer Guides effective January 13, 2020

    On January 13, 2020 two newly designed customer guides will be in effect:

    1. Smartmail Marketing Customer Guide highlights a new approach to direct mail that uses its most powerful attributes to amplify the impact of marketing when using Personalized Mail, Postal Code Targeting or Neighbourhood Mail.
    2. Commercial Mail Customer Guide for all other mailing solutions - Incentive Lettermail, Publications Mail, Business Reply Mail and International Incentive Letter-post.

    Parcel Services

    Customer Guide