Find out which shipping and marketing services and tools are available to Solutions for Small Business members.
EST Online will be replaced for Small Business Shippers, February 2022
Campaign Manager direct mail campaigns
Campaign Manager terms and conditions
Postal Code Targeting Terms and Conditions
Shipping and marketing services for small businesses
Online tools for small businesses
Small business members can access all online shipping tools like EST Online and Snap Ship as well as pickup and returns tools.
How long does it take for a parcel or letter to arrive
See the delivery standards for how long it should take for mail, letters or parcels to arrive based on mailing price and the destination.
How to store your EST 2.0 address books locally
Commercial customers who store their EST 2.0 address books locally can print shipping labels in local mode during an outage. Find out how it works.
Print EST 2.0 labels when offline with local mode
Commercial customers who store their EST 2.0 address books locally can print shipping labels in local mode during an outage. Find out how it works.
Request a Shipment Refund
Printed a shipping label you won’t be using? Use Request a Refund API to reverse the charge.
How to prepare Registered Mail for delivery
Learn how to prepare and print barcodes for Registered Mail items using Canada Post labels, prepaid envelopes and EST desktop software.
How to ship outside Canada
Looking to send something internationally? Here’s how you can do it with Canada Post
Parcel pickup API integration tips for e-commerce
Add pickup web services to your e-commerce solution. Easily request a pickup at your business. Ideal for Ship From Store applications.
Use EST Online and Express Order Entry
Prepare your mailings and shipments online and print shipping labels with our electronic shipping tools.
Print shipping labels with EST Online
Handle your entire shipping and mailing process online from our website. For small to mid-sized businesses who ship in Canada and worldwide.
Express Order Entry: Online shipping in Canada
Get fast and easy online shipping and mailing from our website or your intranet. For small to mid-sized businesses who ship and mail within Canada.
Technical tips for getting started with EST 2.0
Find out about security, proxy servers and importing and exporting data into EST 2.0 shipping software.
Prepaid envelopes and labels
Find out about Priority, Xpresspost and Expedited prepaid envelope and label options. Includes features, options, destinations, sizes and weight.
The best way to wrap a package for shipping
Learn how to prepare and package parcels to help Canada Post deliver your items safely and securely.
How to address mail and parcels
Learn how to address envelopes and parcels to help Canada Post deliver your mail to the right place, faster.
How to prepare a large mailing
Find all the resources you need to confidently prepare large mailings for Canada Post.
Literature for the Blind
Material for the use of the blind can be mailed for free, in Canada and abroad. Find out what is included and how to send and label this type of mail.
Canadian Forces Postal Service
Stay connected with Canadian Forces anywhere in the world. Find out how to use the Canadian Forces Postal Service to send all mail at domestic prices.
Library materials mailing service
Get a discounted rate to mail library materials to your Canadian patrons. Also, your postage rate covers outgoing and return postage.
How to show that you mailed a letter or parcel
Some postal services, like Registered Mail, provide a receipt showing your purchase of postage for a specific address on a specific day.
What are Permanent™ stamps?
Permanent stamps have no expiry. After you buy them, they’ll be accepted even if stamp prices change.
How to use Find a Postal Code
Get postal codes for Canadian addresses using the Find a Postal Code online tool.
How to use Find a Rate
Find out how much it costs to send packages and letters with Canada Post using the Find a Rate online tool.
Collect On Delivery (COD): Everything you need to know
Learn what COD is, how it works, and how you can use it with Canada Post.
What items cannot be sent through the mail
Learn about prohibited and controlled items that you cannot send through the mail, either within Canada or internationally.
Accidently mailed a letter
Once a letter is mailed, we must attempt to deliver it to the destination address.
What happens to a item that is addressed incorrectly?
What happens when mail is addressed incorrectly and why items are returned to the sender?
Canada Post holiday hours
Find holiday hours here. Canada Post is closed on national, provincial and territorial holidays.
Why mail is returned to sender
The reasons why mail is returned to sender or undeliverable, and what you can do to fix it.
Write a letter to Santa Claus
Write a letter to Santa and he'll write back. Get Santa's address. Find out how to email Santa.
How carbon emissions are calculated
Get a Return Label guide
Read this article for in-depth info and FAQs on getting a return label.
Lightweight shipping offer Terms and Conditions
Terms and conditions for the Solutions for Small Business lightweight shipping temporarily reduced rates.