Support

Find out which shipping and marketing services and tools are available to Solutions for Small Business members.

Small business members can access all online shipping tools like EST Online and Snap Ship as well as pickup and returns tools.

See the delivery standards for how long it should take for mail, letters or parcels to arrive based on mailing price and the destination.

Commercial customers who store their EST 2.0 address books locally can print shipping labels in local mode during an outage. Find out how it works.

Commercial customers who store their EST 2.0 address books locally can print shipping labels in local mode during an outage. Find out how it works.

Printed a shipping label you won’t be using? Use Request a Refund API to reverse the charge.

Learn how to prepare and print barcodes for Registered Mail items using Canada Post labels, prepaid envelopes and EST desktop software.

Looking to send something internationally? Here’s how you can do it with Canada Post

Add pickup web services to your e-commerce solution. Easily request a pickup at your business. Ideal for Ship From Store applications.

Prepare your mailings and shipments online and print shipping labels with our electronic shipping tools.

Handle your entire shipping and mailing process online from our website. For small to mid-sized businesses who ship in Canada and worldwide.

Get fast and easy online shipping and mailing from our website or your intranet. For small to mid-sized businesses who ship and mail within Canada.

Find out about security, proxy servers and importing and exporting data into EST 2.0 shipping software.

Find out about Priority, Xpresspost and Expedited prepaid envelope and label options. Includes features, options, destinations, sizes and weight.

Learn how to prepare and package parcels to help Canada Post deliver your items safely and securely.

Learn how to address envelopes and parcels to help Canada Post deliver your mail to the right place, faster.

Find all the resources you need to confidently prepare large mailings for Canada Post.

Material for the use of the blind can be mailed for free, in Canada and abroad. Find out what is included and how to send and label this type of mail.

Stay connected with Canadian Forces anywhere in the world. Find out how to use the Canadian Forces Postal Service to send all mail at domestic prices.

Get a discounted rate to mail library materials to your Canadian patrons. Also, your postage rate covers outgoing and return postage.

Some postal services, like Registered Mail, provide a receipt showing your purchase of postage for a specific address on a specific day.

Permanent stamps have no expiry. After you buy them, they’ll be accepted even if stamp prices change.

Get postal codes for Canadian addresses using the Find a Postal Code online tool.

Find out how much it costs to send packages and letters with Canada Post using the Find a Rate online tool.

Learn what COD is, how it works, and how you can use it with Canada Post.

Learn about prohibited and controlled items that you cannot send through the mail, either within Canada or internationally.

Once a letter is mailed, we must attempt to deliver it to the destination address.

What happens when mail is addressed incorrectly and why items are returned to the sender?

Find holiday hours here. Canada Post is closed on national, provincial and territorial holidays.

The reasons why mail is returned to sender or undeliverable, and what you can do to fix it.

Write a letter to Santa and he'll write back. Get Santa's address. Find out how to email Santa.

Read this article for in-depth info and FAQs on getting a return label.

Terms and conditions for the Solutions for Small Business lightweight shipping temporarily reduced rates.