What does “Delivered as a safe drop” mean?

    We attempt to deliver your parcels directly to you. If you’re not available to receive them, we may leave the package in a safe area at your location (a “safe drop”) so that you don’t need to travel to a post office to pick it up.

    We will only make a safe drop if:

    • There is a safe place that is sheltered from weather and cannot be seen by passers-by, such as inside a porch or inside a storm door.
    • The parcel does not require a signature or collection of funds, such as duties, postage fees or other fees.
    • The sender has not requested “Do not safe drop.”

    If we make a safe drop, we leave a safe drop notification card with your Lettermail™ to let you know where we left your package.

    Note: If we initially made a safe drop and then decided that the location was not safe, check Track for details on where you can pick up your parcel. Please allow 24 hours for Track to update.