Support

Find out what days and times mail is delivered in Canada. Mail is not delivered on statutory holidays like Christmas Day.

Find Terms and Conditions for Canada Post Consumer P.O. Boxes here.

How to rent, cancel, and use a commercial Postal Box at Canada Post.

Find out about the customs process for receiving a package from another country.

Apply in person for our free general delivery service (often called Poste Restante) to receive mail at any Post Office.

Over 6,300 post offices are available to take your call! Here’s how to get in touch:

A description of what federal and provincial sales taxes apply to Canada Post products and which products are tax exempt.

Mail is usually delivered to your door, rural mailbox or community mailbox. You may also receive mail at a P.O. Box or group mailbox.

There are 3 ways you can return a letter or parcel to sender. Pick the one best for your needs

Find out about the pickup location for your parcel or letter after an attempted delivery.

Follow these specifications to ensure your rural mailbox makes delivery easy for Canada Post.

Get help with our online Find a Post Office tool. Enter your postal code, address or intersection and get a list of nearby post offices and outlets.

First look up your post office in Find a Post Office and then you can view the hours of operation for that location.

We may close or relocate a post office to improve operations and remain competitive.

The following Terms and Conditions apply to the Rural and Remote Promotion offered by Canada Post.

View the terms and conditions for our Canada Post Solutions for Small Business registration promotion.

View the terms and conditions for our Canada Post Solutions for Small Business winback promotion.

These are the Terms and Conditions that govern the use of Delivery Preference options from Canada Post.

These are the Terms and Conditions that govern the use of the Pay Duty and Taxes services from Canada Post.