Find out more about how we use two-step verification to boost your online account security.
Online security for your business account
Find out how we keep your business account secure and what you can do as an account owner
Discounts, rates and pricing for small business members
Everything you need to know about discounts, rates and pricing for your small business.
Benefits for Solutions for Small Business members
Your questions answered about your new Solutions for Small Business account. Create an online profile and find your shipping and marketing discount information.
Changes to your contract or agreement
Answers to your questions about transitioning from a Canada Post agreement to a Solutions for Small business account.
Make payments to your commercial account
Make payments to your commercial account directly from your bank, credit card, online, or by cheque.
Supplier Account: what you need to know
Supplier Account is a new way for meter customers to pay for parcel shipments with Canada Post’s Electronic Shipping Tools (EST) or other approved supplier shipping platforms.
How do I get a refund for spoiled meter impressions?
Find out how to get a refund for your spoiled meter impressions. Find out where to return the meter impressions, and the fee involved.
What is my small business discount?
Sign in to our website to find out your Savings Level, your order history for the last quarter and how close you are to reaching the next Savings Level.
Online profiles for commercial customers
Commercial customers, after you sign a contract, create your online profile, username and password and use our online shipping tools and services.
How to find out your business account balance
Get your account balance, transaction history and more when you sign in to Manage My Accounts. If you need more help, use this form to contact us.