Closures and service interruptions

February 14, 2024

Outage Details – Saturday February 17 at 9 p.m. until Sunday February 18 at 6 a.m. Eastern Time (ET)

February 14, 2024

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

On Saturday February 17 from 9 p.m. until Sunday February 18 at 6 a.m. Eastern Time (ET), the following will be unavailable:

  • Automated Parcel Tracking (APT)
  • EST Online
  • Parcel Pickup
  • Request Shipment Refund
  • Track a Package
  • Intelligence 360
  • Express Oder Entry
  • Mail Order Entry Tool (MOET)
  • Ship Online
  • Shipping Manager
  • Connect
  • Cancel Labels
  • Create Labels
  • Shop/eStore
  • Managed Returns
  • My Credit Cards
  • NCOA
  • Parcel Returns
  • Redirection Services Online
  • Sign-in (web site)
  • Sign-Up (web site)