Closures and service interruptions

Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday November 4 at 11 p.m. until Sunday November 5 at 5 a.m. Eastern Time (ET), the following will be unavailable:

• My Dashboard
• Parcel Pickup
• Partner Program
• Profile Update/My Profile
• Parcel Returns
• Online Self Serve
• Redirection Services online
• Online Business Centre (OBC)
• EST online
• Business Reply Mail
• Credit Card Fraud Reporting
• Online Store
• Track a Package (Customers cannot register for email notifications)
• Request Shipment Refunds
• Eligibility Engine
• Sign-up (Customers cannot create new accounts)
• Manage my Account
• Online duty and taxes
• Customers using EST Online will not see the correct header/footer