Closures and service interruptions

Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday July 15 at 9 p.m until Sunday, July 16 at 7 a.m Eastern Time (ET), the following will be unavailable:

• Sign-On services, including:
  • My Dashboard
  • Parcel Pickup
  • Partner Program
  • Profile Update/My Profile
  • Parcel Returns
  • Online Self Serve
  • Redirection Services online
  • Online Business Centre (OBC)
  • Credit Card Fraud Reporting
  • Electronic Change of Address
  • Smart Mail Marketing
  • Precision Targeter
  • Flex Delivery
  • New sign-ins to EST online
  • Snapship
  • Online Store (customers can check out as guest only)
  • Request Shipment Refunds