Closures and service interruptions

July 06, 2023

Outage details - Saturday July 8 at 9 p.m. until Sunday July 9 at 7 a.m. Eastern Time (ET)

July 06, 2023

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

On Saturday July 8 at 9 p.m. until Sunday July 9 at 7 a.m. Eastern Time (ET), the following will be unavailable:

  • My Dashboard
  • Sign-up (customers cannot create a new account)
  • Partner Program
  • Parcel Pickup
  • Parcel Returns
  • Online Store (customers cannot create new orders)
  • Request Shipment Refunds
  • Prepaid Duties and Taxes
  • Redirection Services Online