Closures and service interruptions

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday, June 17 at 9 p.m until Sunday, June 18 at 5 p.m. Eastern Time (ET), the following will be unavailable:

• Credit card transactions: During this outage period, credit card transactions will not be completed

• Sign-On services, including:
• My Dashboard
• Parcel Pickup
• Partner Program
• Profile Update/My Profile
• Parcel Returns
• Online Self Serve
• Redirection Services online
• Online Business Centre (OBC)
• Credit Card Fraud Reporting
• Electronic Change of Address
• Smart Mail Marketing
• Precision Targeter
• Flex Delivery
• New sign-ins to EST online
• Snapship
• Online Store
• Request Shipment Refunds
• Intelligence 360
• Automated Parcel Tracking
• EST 2.0
• Express Order Entry
• Mail Order Entry Tool (MOET)
• Ship Online
• Shipping Manager
• Connect
• Sign-up (Customers cannot create new accounts)
• NCOA (National Change of Address)