Closures and service interruptions

May 16, 2023

Important information for customers affected by wildfires in Alberta communities

May 16, 2023

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 16, wildfires are impacting mail services to the following Alberta communities:

  • Drayton Valley
  • Fox Lake
  • Fox Creek
  • Rainbow Lake
  • Atikameg
  • Chateh

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

Mail destined for Drayton Valley is available for pick up at:

Spruce Grove Station Main

360 Saskatchewan Avenue

Open Monday to Friday, 8:30 am to 5 pm

Mail for Fox Lake residents is available for pick up at:

Fort Vermilion Post Office

4701 50th Street

Open Monday to Friday, 9 am to 5 pm

Mail for Fox Creek residents is available for pick up at:

Whitecourt Post Office

4747 51st Avenue

Open Monday to Friday, 9 am to 5 pm

Mail for Chateh residents is available for pick up at:

High Level Post Office

9808 100 Avenue

Open Monday to Friday, 9 am to 5 pm

Please remember to bring valid government-issued photo identification to pick up your mail.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).