Closures and service interruptions

May 16, 2023

Important information for customers affected by flooding in Quebec communities

May 16, 2023

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 16, floods are impacting mail services to the following Quebec communities:

  • Saint Alphonse Rodriguez
  • Gatineau

Service resumed in Mansfield (Fort Coulonge) on May 12 and Maskinonge on May 15.

All mail destined for these locations, is available for pick up at the Canada Post facilities listed below until the local post offices can reopen:

Mail for Saint Alphonse Rodriguez residents is available for pick up at:

1065 rue Principale

Monday, Wednesday, Friday: 9 am to noon and 1 pm to 5 pm

Thursday: 9 am to noon and 2 pm to 6:30 pm

Mail for Gatineau residents is available for pick up at:

139 Racine Street

Monday to Friday, 3 pm to 9 pm

Please remember to bring valid government-issued photo identification to pick up your mail.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).