Closures and service interruptions

May 11, 2023

Important information for customers affected by flooding in Ontario communities

May 11, 2023

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 11, flooding is impacting mail services to the following Ontario community:

  • Fort Albany

Service will be resuming in Kashechewan as of May 12.

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).