Closures and service interruptions

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday, April 8 at 9 p.m until Sunday, April 9 at 9 a.m. Eastern Time (ET), the following will be unavailable:

• Sign-On services, including:
  • Intelligence 360
  • Automated Parcel Tracking
  • EST 2.0
  • EST Online
  • Express Order Entry
  • Mail Order Entry Tool (MOET)
  • Precision Targeter
  • Ship Online
  • Shipping Manager
  • Snap Ship
  • Smart Mail Marketing
  • Credit Card Authorization
  • Connect
  • Eligibility Engine
  • Flex Delivery
  • Managed Returns
  • My Credit Cards
  • My Dashboard
  • My Profile
  • Online Self Serve
  • Online Business Centre
  • NCOA
  • Partner Program
  • Parcel Pickup
  • Parcel Returns
  • Prepaid Duties and Taxes
  • Request Shipment Refund
  • Redirection Services Online
  • Sign-Up (Customers cannot create new accounts)
  • Sign-In
  • Address Management System (AMS)