Closures and service interruptions

January 20, 2023

Outage details- Saturday, Jan 21 at 9 p.m. until Sunday Jan 22 at 7 a.m. Eastern Time (ET)

January 20, 2023

Outage details- Saturday, Jan 21 at 9 p.m. until Sunday Jan 22 at 7 a.m. Eastern Time (ET)

We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade.

On Saturday, Jan 21 at 9 p.m. until Sunday Jan 22 at 7 a.m. Eastern Time (ET), the following will be unavailable:

  • Online Store
  • Eligibility Engine
  • My Dashboard
  • Managed Returns
  • My Profile
  • Online Business Centre (includes MMA, BRM Artwork, NRI Fraud)
  • Epost/My Inbox
  • My Mailbox
  • FlexDelivery/DTPO
  • My Credit Cards
  • My Orders
  • NCOA
  • Sign in (SSO)
  • Sign up
  • Service Tickets Creation
  • Parcel Pick-up
  • Parcel Returns
  • Partner Program
  • Redirection Services Online
  • Request Shipment Refund
  • Create Labels
  • Cancel Labels
  • Update Profile