Closures and service interruptions

November 06, 2022

Outage details- Sunday November 6th, 12:00 AM- 6:00 AM Eastern Time

November 06, 2022

On Sunday, November 6 from 12 a.m. until 6 a.m. Eastern Time (ET), the following will be unavailable:

  • Parcel Pickup: customers cannot schedule a pickup or create orders
  • Request Shipment Refund: customers cannot cancel labels
  • Track a Package: customers cannot register for e-mail notifications, or make online payments for duty/taxes
  • Advanced Track (EMO) - Manifests cannot be extracted
  • White Brand Tracking
  • Developer Program 
  • Sign-up: customers cannot create a new account (consumer or business)
  • Online store: customers cannot create orders or check out
  • Managed Returns: customers cannot create a new parcel return policy
  • Eligibility Engine
  • Partner Program
  • My Profile
  • My Dashboard
  • Online Self-Serve
  • Redirection Services
  • Online Business Centre, including Business Reply Mail Artwork, Pay Online, NRI- Credit Card Fraud Reporting and Manage My Account