Closures and service interruptions

We are upgrading our website and online tools to serve you better.

On Sunday September 18 from 12 a.m. to  6 a.m. Eastern Time, customers will not be able to access any tools or services that require sign in at canadapost-postescanada.ca, including:

• Mail Forwarding/ Redirection services online
• Automated Parcel Tracking
• Ship Online
• Snap Ship
• Epost/ My Inbox
• Online store
• Flex Delivery/ Deliver to Post Office
• My Profile
• Parcel Pickup
• Sign-Up
• EST Online
• Express Order Entry
• Shipping Manager
• Smart Mail marketing Campaign Manager
• Connect
• All applications requiring credit card authorization
• My Credit Cards
• My Orders
• NCOA (National Change of Address)
• Online Business Centre
• Partner Program
• Parcel Returns
• Service ticket creation
• Sign-in

However, during the outage customers will still be able to access the following tools while not signed in:

• EST 2.0
• Online store
• Precision Targeter