Closures and service interruptions

January 13, 2014

Statement Regarding Surcharge on Parcels to Fort McMurray

January 13, 2014

As part of Canada Post’s competitive pricing structure for parcels, the corporation introduced a surcharge of $5 on incoming parcels to Fort McMurray following similar moves by others in the delivery business.

This has unfortunately caused concern and confusion in the market. As a result, Canada Post has withdrawn the surcharge. It was to take effect today for commercial customers and February 10, 2014 for all other parcels destined for Fort McMurray. Going forward, Canada Post will rely on its normal pricing mechanisms for parcels to ensure we continue to offer good value in the highly-competitive parcel delivery market.