Identity+ In-person

A woman completes her ID verification process at a Canada Post counter by presenting her government-issued photo ID.A woman completes her ID verification process at a Canada Post counter by presenting her government-issued photo ID.A woman completes her ID verification process at a Canada Post counter by presenting her government-issued photo ID.

In-person ID confirmation at a post office

With Identity+ In-person, your customers can start the ID verification process remotely using your own digital solution or our Identity+ Mobile service, then complete it in-person at one of thousands of post offices nationwide. Offer your customers a convenient way to authenticate their identity and protect their information.
Contact an expert

See how it works

Verify your customer’s identity with trusted Canada Post employees at a post office nearby. Watch this video to learn how to protect your business and assure your customers.

Get started with Identity+ In-person

Integrating our APIs into your website will enable you to:
  1. Specify the type of identification that’s required (for example: a driver’s license).
  2. Produce a barcode that customers can print or save to a mobile device.
  3. Provide a list and map of nearby post offices with their hours of operation.
  4. Get authentication results after in-person proofing is complete.
Chat with an expert to integrate our API (software code) into your website.

Interested in an end-to-end solution?

The Identity+ Mobile app provides your customers with remote digital ID verification. Identity+ Mobile can be used alone or in combination with Identity+ In-person.

How much does it cost?

Pricing is simple. When your customer chooses to visit a Canada Post outlet to confirm their identity and complete their account set up, you only pay for the completed transaction. Talk to an Identity+ expert for details and pricing plans.

Who should use Identity+ In-person?

Identity+ is for organizations, government departments and agencies who want to expand business opportunities, meet compliance requirements and verify the identities of their customers.

Credit card companies

Meet Know Your Customer (KYC) and FINTRAC requirements.

Banks and financial institutions

Meet Know Your Customer (KYC) and FINTRAC requirements.

Government departments

Offer more convenient locations for identity verification.

Law firms

Meet compliance standards for customer identity verification.

Online retailers

Verify identities of high-value shoppers.

Virtual pharmacies

Verify identities before fulfilling and sending prescriptions.