Manage billing and invoices

New invoice changes coming July 2, 2025

What’s new:

On July 2, 2025, we will introduce a new consolidated invoice, weekly invoicing for most customers and a new digital file format.

These changes will help simplify your invoicing process, improve transaction visibility and make reconciliation easier.

You will receive a single consolidated invoice, with all your Canada Post charges on one weekly invoice. Adjustments will be included on the consolidated invoice and filtering will be available on the invoice data file.

Depending on your processes, some, or all, of these changes may impact your accounting. It is imperative that you prepare to enable these changes to avoid any disruption in your accounting.

Learn more about changes coming to billing and invoices in 2025.

What you need to do:

Please review the new Data File Invoice template, specifications and sample consolidated invoice (PDF) with your accounting team(s) and/or 3rd party vendors that manage your invoices to determine if this will impact your current processes and if any changes are required.

Download new Data File Invoice template

Download new specifications for data file (PDF)

View sample consolidated invoice (PDF)

Build the best invoice for your business now

The following invoicing options only apply to customers with billing on account privileges. The templates, specifications and PDF samples below are effective until further notice.

Detailed Data File

Detailed Data File
  • Highly detailed report of each mailing for export to spreadsheet or database
  • Ideal for comprehensive invoice analysis
  • Summary PDF optional

Download Data File Invoice template

How can I export and use my Data File Invoice?

Summary PDF

Summary PDF
  • Detailed Data File included
  • Summarized details at order level for Parcels, Direct Marketing and Transaction Mail; and Business Reply Mail
  • Ideal if you only require a summary of your mailing activity.

View sample parcels invoice

View sample Direct Marketing and Transaction Mail Invoice

Detailed PDF

Detailed PDF
  • Detailed order breakdown (e.g. individual tracking numbers)
  • Ideal if you require in-depth information for every mailing or shipment.

View sample invoice

View sample Direct Marketing and Transaction Mail Invoice

Managing your invoices

Pay the way you want

Keep books balanced with flexible options for payment and preauthorization.

Explore your options

Manage accounts

Access invoice history, view your credit limit and pay online with Manage My Accounts.

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Expert tips

How has Canada Post updated my new invoice?

Find out how your new invoice shows more details in a clear and simplified layout.

How can I avoid additional mailing charges on my invoice?

Use these simple tips to prepare your mailing and avoid unexpected charges on your invoice.

How can I cancel a label or order?

Follow these simple steps to cancel an order you've submitted.

How can I get my invoice details in a text format?

Receive all mailing details in a Data File Invoice and merge it into a spreadsheet or database for further analysis.

Frequently asked questions

Account information

Billing and payment